Resources and Performance Select Committee - Wednesday 5 February 2025, 10:00am

Resources and Performance Select Committee
Wednesday 5 February 2025 10.00am

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Start of webcast

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Cllr Robert Hughes

1 APOLOGIES FOR ABSENCE AND SUBSTITUTIONS

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Scrutiny Officer
Cllr Robert Hughes

2 MINUTES OF THE PREVIOUS MEETINGS: 6 DECEMBER 2024

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Minutes RPSC 6 December 2024

3 DECLARATIONS OF INTEREST

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4 QUESTIONS AND PETITIONS

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5 CABINET RESPONSE TO SELECT COMMITTEE RECOMMENDATIONS

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Cabinet Response to RPSC Recommendations

6 CUSTOMER TRANSFORMATION PROGRAMME UPDATE

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Customer Transformation Programme- Item 6

Cllr Denise Turner-Stewart
Cllr Robert Hughes
Programme Dir - Customer Exp
Cllr Robert Hughes
Exec Dir - Resources
Cllr Robert Hughes
Programme Dir - Customer Exp
Cllr Robert Hughes
Cllr David Harmer
Programme Dir - Customer Exp
Cllr David Harmer
Programme Dir - Customer Exp
Cllr David Harmer
Cllr Denise Turner-Stewart
Cllr David Harmer
Cllr Steven McCormick
Exec Dir - Resources
Cllr Steven McCormick
Exec Dir - Resources
Cllr Steven McCormick
Exec Dir - Resources
Cllr Steven McCormick
Cllr Denise Turner-Stewart
Programme Dir - Customer Exp
Exec Dir - Resources
Cllr Denise Turner-Stewart
Exec Dir - Resources
Cllr Robert Hughes
Cllr Hazel Watson
Programme Dir - Customer Exp
Cllr Robert Hughes
Exec Dir - Resources
Cllr Robert Hughes
Cllr Denise Turner-Stewart
Cllr Robert Hughes
Cllr John O'Reilly
Asst Dir Customer Exp.
Cllr John O'Reilly
Programme Dir - Customer Exp
Cllr John O'Reilly
Programme Dir - Customer Exp
Cllr Robert Hughes
Cllr Edward Hawkins
Cllr Robert Hughes
Cllr Denise Turner-Stewart
Cllr Robert Hughes
Cllr Lesley Steeds
Programme Dir - Customer Exp
Cllr Lesley Steeds
Programme Dir - Customer Exp
Cllr Denise Turner-Stewart
Cllr Lesley Steeds
Cllr Edward Hawkins
Cllr Robert Hughes
Cllr Robert Hughes
Cllr Robert Hughes
Cllr Hazel Watson
Cllr Robert Hughes
Cllr Hazel Watson
Programme Dir - Customer Exp
Cllr Hazel Watson
Cllr Robert Hughes
Cllr Denise Turner-Stewart
Seat 34
Programme Dir - Customer Exp
Cllr Robert Hughes
Cllr Lesley Steeds
Programme Dir - Customer Exp
Cllr Robert Hughes
Cllr Steven McCormick
Programme Dir - Customer Exp
Cllr Robert Hughes
Asst Dir Transform
Cllr Robert Hughes
Cllr Steven McCormick
Programme Dir - Customer Exp
Cllr Steven McCormick
Programme Dir - Customer Exp
Cllr Steven McCormick
Cllr Robert Hughes
Cllr Hazel Watson
Asst Dir Customer Exp.
Asst Dir Customer Exp.
Cllr Hazel Watson
Cllr Robert Hughes
Cllr Lance Spencer
Programme Dir - Customer Exp
Cllr Lance Spencer
Programme Dir - Customer Exp
Cllr Robert Hughes
Cllr Robert Hughes
Exec Dir - Resources
Cllr Denise Turner-Stewart
Cllr Robert Hughes
Cllr Hazel Watson
Programme Dir - Customer Exp
Cllr Hazel Watson
Programme Dir - Customer Exp
Cllr Robert Hughes
Cllr Steven McCormick
Programme Dir - Customer Exp
Cllr Steven McCormick
Programme Dir - Customer Exp
Cllr Steven McCormick
Cllr Robert Hughes
Cllr Edward Hawkins
Scrutiny Officer
Cllr Edward Hawkins
Scrutiny Officer
Cllr Robert Hughes
Cllr Nick Darby
Cllr Nick Darby
Scrutiny Officer
Cllr Robert Hughes
Cllr Robert Hughes
Scrutiny Officer
Cllr David Harmer
Seat 34
Scrutiny Officer
Seat 34
Cllr Robert Hughes
Scrutiny Officer
Cllr John O'Reilly
Cllr Robert Hughes
Cllr David Lewis (Cobham)
Scrutiny Officer
Cllr Robert Hughes
Cllr John O'Reilly
Cllr Steven McCormick
Cllr Robert Hughes
Cllr Edward Hawkins
Cllr Robert Hughes
Cllr Hazel Watson
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Cllr Denise Turner-Stewart
Scrutiny Officer
Cllr Denise Turner-Stewart
Scrutiny Officer
Cllr Denise Turner-Stewart
Scrutiny Officer
Cllr Denise Turner-Stewart
Cllr Steven McCormick
Cllr Denise Turner-Stewart
Exec Dir - Resources
Cllr Denise Turner-Stewart
Cllr Robert Hughes

7 UNIT 4/MYSURREY STABILISATION BOARD REPORT

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Cllr David Lewis (Cobham)
Cllr Hazel Watson
Cllr Robert Hughes
Portfolio Lead - Communities
Cllr Hazel Watson
Portfolio Lead - Communities
Exec Dir - Resources
Portfolio Lead - Communities
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr Robert Hughes
Exec Dir - Resources
Cllr Robert Hughes
Cllr David Harmer
Exec Dir - Resources
Cllr David Harmer
Cllr Edward Hawkins
Cllr Robert Hughes
Portfolio Lead - Communities
Exec Dir - Resources
Cllr Robert Hughes
Cllr John O'Reilly
Exec Dir - Resources
Cllr John O'Reilly
Exec Dir - Resources
Cllr Edward Hawkins
Exec Dir - Resources
Cllr Robert Hughes
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr Robert Hughes
Cllr Lesley Steeds
Portfolio Lead - Communities
Cllr Lesley Steeds
Cllr Robert Hughes
Cllr David Lewis (Cobham)
Cllr Lesley Steeds
Cllr Robert Hughes
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr David Harmer
Portfolio Lead - Communities
Cllr David Harmer
Portfolio Lead - Communities
Cllr David Harmer
Exec Dir - Resources
Cllr David Harmer
Cllr Robert Hughes
Cllr Nick Darby
Exec Dir - Resources
Cllr Robert Hughes
Cllr John O'Reilly
Cllr David Lewis (Cobham)
Cllr John O'Reilly
Cllr Robert Hughes
Cllr Robert Hughes
Cllr Lance Spencer
Cllr Robert Hughes
Portfolio Lead - Communities
Cllr Lance Spencer
Portfolio Lead - Communities
Cllr Lance Spencer
Portfolio Lead - Communities
Cllr Hazel Watson
Cllr Robert Hughes
Portfolio Lead - Communities
Cllr Robert Hughes
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr Steven McCormick
Portfolio Lead - Communities
Cllr Steven McCormick
Portfolio Lead - Communities
Exec Dir - Resources
Cllr Steven McCormick
Cllr Robert Hughes
Cllr Steven McCormick
Exec Dir - Resources
Cllr Steven McCormick
Exec Dir - Resources
Cllr Robert Hughes
Cllr David Lewis (Cobham)
Cllr John O'Reilly
Exec Dir - Resources
Cllr John O'Reilly
Exec Dir - Resources
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Exec Dir - Resources
Scrutiny Officer
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Cllr Edward Hawkins
Cllr Robert Hughes
Cllr Edward Hawkins
Cllr Robert Hughes
Cllr Hazel Watson
Cllr Robert Hughes
Scrutiny Officer
Exec Dir - Resources
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Scrutiny Officer
Cllr David Lewis (Cobham)
Scrutiny Officer
Cllr Robert Hughes
Cllr Steven McCormick
Cllr Robert Hughes
Scrutiny Officer
Cllr David Lewis (Cobham)
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes
Scrutiny Officer
Cllr Robert Hughes

8 FORWARD WORK PROGRAMME AND RECOMMENDATION TRACKER

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9 DATE OF THE NEXT MEETING

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Resources and Performance Select Committee - Wednesday 5 February 2025, 10:00am - Surrey County Council Webcasts