Resources and Performance Select Committee - Thursday 5 March 2026, 10:00am - Surrey County Council Webcasts
Resources and Performance Select Committee
Thursday 5 March 2026 10.00am
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Speaking:
Agenda item :
Start of webcast
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Cllr Bob Hughes
Agenda item :
1 APOLOGIES FOR ABSENCE AND SUBSTITUTIONS
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Scrutiny Business Manager
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Cllr Bob Hughes
Agenda item :
2 MINUTES OF THE PREVIOUS MEETING
Agenda item :
3 DECLARATIONS OF INTEREST
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Agenda item :
4 QUESTIONS AND PETITIONS
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Cllr Steven McCormick
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Cllr Bob Hughes
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Cllr David Lewis
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Cllr Bob Hughes
Agenda item :
5 2025/26 Q2 PERFORMANCE ASSURANCE REPORT
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Cllr David Lewis
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Cllr Bob Hughes
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Cllr David Lewis
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Cllr Bob Hughes
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Cllr Hazel Watson
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Cllr Bob Hughes
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Dir - Finance
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
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Dir - Finance
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Cllr Andy Burton
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Cllr Bob Hughes
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Dir - Finance
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Cllr Bob Hughes
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Cllr David Lewis
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
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Cllr Hazel Watson
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr Steven McCormick
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
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Asst Dir - Customer Exp
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Cllr Andy Burton
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Asst Dir - Customer Exp
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Cllr Bob Hughes
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Cllr Nick Darby
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr Edward Hawkins
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Asst Dir - Customer Exp
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Cllr Edward Hawkins
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Asst Dir - Customer Exp
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Cllr Bob Hughes
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Cllr Lesley Steeds
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
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Cllr Lesley Steeds
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Steven McCormick
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Dir - Customer, Culture & Transformation
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Cllr Steven McCormick
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Dir - Customer, Culture & Transformation
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Cllr Steven McCormick
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr Steven McCormick
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Cllr Bob Hughes
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Cllr Steven McCormick
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Cllr Nick Darby
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Cllr Bob Hughes
Agenda item :
7 APPROVAL OF THE COMPLAINTS & FEEDBACK AND MANAGING UNREASONABLE CUSTOMER BEHAVIOUR POLICIES
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Cllr David Lewis
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Cllr Steven McCormick
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Cllr David Lewis
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Cllr Hazel Watson
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Cllr David Lewis
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Cllr Bob Hughes
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Cllr Lesley Steeds
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr Hazel Watson
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Cllr Bob Hughes
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Asst Dir - Customer Exp
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Cllr Bob Hughes
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Asst Dir - Customer Exp
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Cllr Bob Hughes
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Asst Dir - Customer Exp
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Cllr Bob Hughes
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr David Lewis
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Cllr Bob Hughes
Agenda item :
8 CABINET RESPONSE TO SELECT COMMITTEE RECOMMENDATIONS
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Agenda item :
9 TWELVE15 - SERVICE REVIEW UPDATE
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Cllr David Lewis
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr Andy Burton
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Dir - Customer, Culture & Transformation
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
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Cllr Hazel Watson
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Hazel Watson
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr Lesley Steeds
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Dir - Customer, Culture & Transformation
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Cllr David Lewis
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Cllr Bob Hughes
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Dir - Customer, Culture & Transformation
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
Agenda item :
6 COMMUNITY ASSET TRANSFER POLICY
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
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Dir - Land & Property
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Cllr Hazel Watson
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Andy Burton
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Dpty Chf Exec & S151 Offr
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Cllr Andy Burton
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Dpty Chf Exec & S151 Offr
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Dpty Chf Exec & S151 Offr
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Andy Burton
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Dir - Land & Property
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Edward Hawkins
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Dir - Land & Property
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Cllr Lesley Steeds
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Dir - Land & Property
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Cllr Lesley Steeds
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Dir - Land & Property
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Cllr Edward Hawkins
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Dir - Land & Property
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Cllr Edward Hawkins
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Dir - Land & Property
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Cllr Edward Hawkins
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Dir - Land & Property
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Cllr Nick Darby
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Dir - Land & Property
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Cllr Nick Darby
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Bob Hughes
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Andy Burton
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Dir - Land & Property
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Cllr Bob Hughes
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Cllr Hazel Watson
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Cllr Bob Hughes
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Dir - Land & Property
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Cllr Steven McCormick
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Dir - Land & Property
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
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Cllr Steven McCormick
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Cllr Bob Hughes
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Cllr Edward Hawkins
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Cllr Bob Hughes
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Cllr Andy Burton
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Cllr Bob Hughes
Agenda item :
10 FORWARD WORK PROGRAMME AND RECOMMENDATIONS TRACKER
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
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Cllr Nick Darby
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Cllr Bob Hughes
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Dpty Chf Exec & S151 Offr
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Cllr Bob Hughes
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Cllr Steven McCormick
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Cllr Bob Hughes
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Cllr David Lewis
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Cllr Bob Hughes
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Cllr David Lewis
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Cllr Bob Hughes
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Cllr Steven McCormick
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Cllr Bob Hughes
Agenda item :
11 DATE OF THE NEXT MEETING
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Cllr Andy Burton
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Cllr Bob Hughes
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Scrutiny Business Manager
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Cllr Andy Burton
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Webcast Finished
- RPSC Published Minutes 4.12.25, opens in new tab
- Member Questions- RPSC 05.03.26, opens in new tab
- Public Questions- RPSC 05.03.26, opens in new tab
- Committee Report R&PSC 2025-26 Q2, opens in new tab
- R&PSC Annex (2025-26 Q2), opens in new tab
- Part 1_RPSC_Community Asset Transfer_March 5 2026, opens in new tab
- Community Asset Transfer DRAFT Policy February 2026, opens in new tab
- Select Committee Report - Complaint Policies, opens in new tab
- Cabinet response to the Report of RPSC- Twelve15, opens in new tab
- Twelve15 RSPC report February 2026, opens in new tab
- Cover report FWP and Recs Tracker March 2026, opens in new tab
- RPSC FWP - February 2026, opens in new tab
- RPSC Recommendations and Actions Tracker- March 2026, opens in new tab